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Avaya 3000-2 : ACSS Small and Medium Enterprise (SME) Communications

3000-2

Exam Code: 3000-2

Exam Name: ACSS Small and Medium Enterprise (SME) Communications

Updated: Sep 05, 2026

Q & A: 103 Questions and Answers

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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Security and Administration- Administrative Management
  • 1. Access control and permissions
  • 2. Best practices for system administration
  • 3. User and system security
SME Communications Solution Architecture- Platform Overview
  • 1. IP Office architecture and components
  • 2. SME communications solution design
  • 3. System capacity and deployment considerations
Installation and Configuration- System Deployment
  • 1. Network and telephony integration
  • 2. Initial installation and licensing
  • 3. User, extension, and trunk configuration
Maintenance and Troubleshooting- System Support
  • 1. Log analysis and fault isolation
  • 2. Backup, restore, and software upgrades
  • 3. Monitoring and diagnostics
Applications and Services- Communication Services
  • 1. Voicemail configuration
  • 2. Call routing and hunt groups
  • 3. Unified communications features

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question #1

On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A. SIP call will not be routed.
B. SIP Calls will be routed by the IP Office routing table.
C. SIP calls will be routed on LAN 2 because "Open Internet" is a direct connection to the Internet.
D. SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
E. SIP Calls will be routed by the IP Office NAT table.


Question #2

Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)

A. Preferred Edition - Messaging at both locations
B. IP Office Resiliency License
C. IP500v2 with redundant processor
D. IP Phones with backup call server


Question #3

A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A. one-X Portal
B. Voicemail Pro
C. CCR
D. Contact Store
E. IIS


Question #4

Where can you find information detailing which software versions are compatible with each other?

A. The IP Office Technical Bulletins
B. The IP Office Installation Guide
C. IP Office User Guide
D. IP Office Manager Help File


Question #5

What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?

A. 92
B. 64
C. 84
D. 120


Solutions:

Question #1
Answer: B
Question #2
Answer: A,D
Question #3
Answer: C
Question #4
Answer: A
Question #5
Answer: C

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