Salesforce NP-Con-101 : Salesforce Certified Nonprofit Success Pack Consultant

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A system admin is trying to figure whether the nonprofit's internal release schedule conflicts with either Salesforce.com or Salesforce.org major releases.
What are two facts about Salesforce.org major releases the consultant could share with the admin?
Choose 2 answers

A. The Salesforce.org release schedule can be found on the SFDO Major Release Announcements group.
B. Salesforce.org major releases arrive approximately one month after Salesforce.com releases.
C. Salesforce.org major releases follow the same schedule as Salesforce.com releases.
D. The Salesforce.org release schedule can be found on the Salesforce Trust website.

Question 2

A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?

A. Set up a Reporting Snapshot on Opportunities.
B. Create a matrix report bucketing the dates you wish to compare.
C. Create a joined report showing the two years side by side.
D. Run the NPSP Account SYBUNT and Contact SYBUNT reports.

Question 3

A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
How should the consultant recommend tracking this?

A. Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.
B. Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
C. Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
D. Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.

Question 4

The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.
What are two reasons a project team must define goals?
Choose 2 answers

A. Goals provide a way to measure and prove results.
B. Goals catalog all of the teams' pain points.
C. Goals define a clear purpose for the project.
D. Goals guarantee executive engagement.

Question 5

A nonprofit wants to manage a new program In Salesforce.
What should the consultant recommend as the first step before embarking on a new implementation project?

A. Set up an implementation timeline and delivery plan.
B. Audit existing standard and custom objects and fields.
C. Identify the challenges the nonprofit is currently experiencing.
D. Review data in a .csv file and begin mapping to existing fields.

Solutions: