Salesforce Plat-UX-102 : Salesforce Certified Platform Strategy Designer

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Salesforce Certified Platform Strategy Designer Sample Questions:

1. The team at Cloud Kicks is spending too much time curating dashboards of the company's sales pipeline for multiple different levels of leadership, who are interested in different views of the same data.
What should the strategy designer recommend to help the team efficiently share the right data?

A) Develop reports in Sales Cloud.
B) Provide Kanban view in Revenue Cloud
C) Create dashboards in Tableau.

2. A strategy designer leads a new UX project and needs to align with stakeholders who have varying degrees of interest and influences the project. The designer wants to understand each stakeholder's potential negative and positive impacts on the project.
Which tactic should be used?

A) Stakeholder KPIs
B) Stakeholder Focus Group
C) Stakeholder Analysis

3. An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?

A) MuleSoft
B) Financial
C) Services Cloud

4. A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A) A journey mapping exercise will provide ail of their technical requirements.
B) A journey map will allow the developers to start building.
C) A journey map allows for the creation of a solution architecture diagram.

5. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

A) Increase positive environmental impact brand awareness
B) Increase online engagement with the company marketing site
C) Increase overall electric vehicle sales by 20% annually

Solutions: