Salesforce Sales-Con-201 : Salesforce Certified Sales Cloud Consultant

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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data.
Which consideration should the consultant take into account?

A) Salesforce Connect should be used with on-premises data systems.
B) Salesforce Connect allows real-time access to current data.
C) Salesforce Connect External Objects count against the limit of custom objects.

2. Cloud Kicks maintains products and price books on an external platform due to the high frequency of product pricing changes. Sales managers want to monitor pipeline by sales rep and track team revenue to goal in Sales Cloud.
What should the consultant do to meet the requirement?

A) Implement Opportunity Teams and Opportunity Splits.
B) Use Opportunities and enable Forecasts.
C) Create reports on closed Opportunities.

3. Sales reps at Universal Containers want to know when a customer or prospect contact opens an email the reps sent so they can follow up with the contact shortly afterward.
Which tool should a consultant recommend to meet the requirement?

A) Enhanced Email
B) Einstein Activity Capture
C) Salesforce Inbox

4. The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.
What should a consultant recommend?

A) Enable Conversions for the Salesforce mobile app In Lead Conversion settings.
B) Install an AppExchange package to convert leads via the Salesforce mobile app.
C) Create a Global Action to convert leads via the Salesforce mobile app.

5. Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

A) Track total cases submitted by lead source and location.
B) Track total opportunity pipeline by lead source and location.
C) Track total accounts created by lead source and location.

Solutions: