Salesforce Slack-Admn-201 : Salesforce Certified Slack Administrator

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
B. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
C. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
D. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).

Question 2

You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

A. The number of multi-workspace channels you think the new business unit will need when collaborating across the org.
B. The data retention needs of the new business unit for files and messages.
C. The new business unit's app approval requirements.
D. The new business unit's preference to communicate in direct messages (DMs) and private channels to preserve confidentiality.

Question 3

You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?

A. The users need to update their device operating systems.
B. EMM requires users to sign in every 72 hours to ensure compliance.
C. When activating EMM, you did not enable "Keep users signed in."
D. The members did not set up EMM within the 72-hour window.

Question 4

As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?

A. Log all users out of mobile anytime your organization experiences a security threat.
B. Allow all users to remain logged in infinitely.
C. Allow users to set their own mobile session duration.
D. Set a mobile session duration of 2 weeks for all mobile devices.

Question 5

Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?

A. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
B. Enable DLP and quarantine all messages and files that need to be archived.
C. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
D. Turn on Corporate exports to retrieve private data and store it elsewhere.

Solutions: