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CompTIA A+ Certification Exam (JK0-802) : JK0-802

JK0-802

Exam Code: JK0-802

Exam Name: CompTIA A+ Certification Exam (JK0-802)

Updated: Aug 15, 2026

Q & A: 993 Questions and Answers

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CompTIA JK0-802 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Software Troubleshooting36%- Operating system boot and performance issues
- Security-related troubleshooting
- Network connectivity problems
- Application errors and crashes
Topic 2: Operating Systems33%- File systems, storage and driver management
- Windows installation and configuration
- System utilities and command-line tools
- Application installation and updates
Topic 3: Mobile Devices9%- Mobile security and data management
- Synchronization and connectivity
- Android and iOS configuration
Topic 4: Security22%- Malware prevention, detection and removal
- User authentication and permissions
- Physical and logical security concepts
- Wireless and network security settings

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. Which of the following is a best practice when securing passwords for a desktop? (Select TWO).

A) Place in an encrypted file
B) Place in a zip file
C) Store on an FTP
D) Store on a flash drive
E) Passwords should be memorized


2. Ann, a small business owner, would like to implement wireless networking for her business but wants to be sure the wireless is ONLY accessible from within her business' premises.
Which of the following would BEST accomplish this?

A) Using unidirectional antennas and reducing radio power levels appropriately
B) Disabling SSID broadcast to ensure that only employees know the SSID
C) Using omni-directional antennas and reducing radio power levels appropriately
D) Assigning DHCP addresses that expire after a shorter period of time


3. Which of the following scenarios would benefit from client-side virtualization?

A) Maintaining Windows Software update servers
B) Increased 3D gaming performance
C) Supporting a legacy application
D) Stronger NTFS permissions


4. A user is receiving an error message of "paper jam in tray 1" every time a print job is sent to the printer. Which of the following should the technician do NEXT, after verifying that there are no visible paper jams in the printer?

A) Reinstall the printer driver.
B) Check if the pick up rollers are worn out.
C) Reset the page count on the printer.
D) Replace the paper tray 1.


5. A customer reports that a networked printer is not printing documents. The technician successfully pings the printer's IP address. Which of the following could be the problem? (Select TWO).

A) The gateway address on the printer is incorrect.
B) The network cable is unplugged.
C) The printer is out of paper.
D) The printer is low on toner.
E) The spooler is not functioning.


Solutions:

Question # 1
Answer: A,E
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: C,E

JK0-802 Related Exams
220-902-Deutsch - CompTIA A+ Certification Exam (902) (220-902 Deutsch Version)
220-1202-German - CompTIA A+ Certification Exam: Core 2 (220-1202 Deutsch Version)
220-1202 - CompTIA A+ Certification Exam: Core 2
220-901-JPN - CompTIA A+ Certification Exam (901) (220-901日本語版)
JK0-603 - CompTIA E2C JK0-603 Exam (Remote Support Technician designation pathway)
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