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HP HP0-671 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Service Fundamentals | - Customer communication
|
| Topic 2: Customer Satisfaction | - Relationship management
|
| Topic 3: Customer Problem Resolution | - Issue analysis and troubleshooting
|
| Topic 4: Service Processes and Support | - Support workflow management
|
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