Peoplecert ITIL-4-HVIT : ITIL 4 Specialist: High-Velocity IT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

Question #1
A team limits the number of work items allowed in each stage of its workflow and visualizes the flow of work on a board.
Which outcome is this MOST likely to achieve?

A. Increased utilization of every team member
B. Guaranteed regulatory compliance
C. Reduced work in progress and improved flow
D. Elimination of all defects

Question #2
Which is a type of digital transformation?

A. Using robots to enable new ways of working
B. Creating products and services that include digital technology
C. Converting data from analogue form to digital form
D. Using an information system to process data and present it to users

Question #3
An organization has experienced many security issues due to cyber attacks that target users. The management team has decided to train users to help them understand their role in managing this risk.
Which type of control is this training an example of?

A. Risk analysis
B. Detection
C. Prevention
D. Correction

Question #4
A service provider provides a cloud-based social media tool to many service consumers. It is essential that the service is reliable and has very few failures. Recently there have been issues where the performance dropped to unacceptable levels following service updates. Some technical staff claim this is due to unexpected patterns of business activity.
How can the 'capacity and performance management' practice contribute to resolving the issues?

A. By creating chaos engineering tools to test the resilience of the service under various conditions
B. By estimating the resources required to develop a minimum viable product in order to identify costs
C. By ensuring that demand forecasting is considered as a part of the 'definition of done'
D. By developing plans to ensure that the service can recover quickly from outages

Question #5
A provider has researched a market opportunity, created an initial product concept, built a pilot version, and gathered feedback from early adopters.
Which stage of the digital product lifecycle is the provider MOST clearly operating in?

A. Retire
B. Obtain/build
C. Support
D. Engage

Solutions: