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HP Selling HP Device as a Service 2018 : HP2-H69

HP2-H69

Exam Code: HP2-H69

Exam Name: Selling HP Device as a Service 2018

Updated: Aug 09, 2026

Q & A: 35 Questions and Answers

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HP HP2-H69 Exam Syllabus Topics:

SectionObjectives
HP Device as a Service (DaaS) Fundamentals- Lifecycle management approach (procurement, deployment, support, refresh)
- Customer pain points addressed by DaaS
- DaaS value proposition and business outcomes
HP DaaS Offer Structure- Hardware, services, and software bundling
- Service levels and support components
- Financing and subscription-based models
Implementation and Service Delivery Overview- Device management and support processes
- Deployment models and rollout considerations
- Refresh cycles and asset lifecycle management
Solution Design and Customer Scenarios- Operational efficiency and IT cost reduction scenarios
- End-user computing lifecycle optimization
- Mapping customer requirements to DaaS offerings
Sales Positioning and Competitive Differentiation- Target customer segments and use cases
- Positioning HP DaaS vs traditional device procurement
- Competitive comparison and value messaging

HP Selling HP Device as a Service 2018 Sample Questions:

1. What is the goal of the performance review between HP and channel partners in the delivery and support process of HP DaaS?

A) to suggest how the channel partner could grow the HP DaaS business into other geographic areas
B) to ensure that CarePack SLAs are being fulfilled
C) to support the channel partner in driving value for customer's device environment
D) to evaluate the quality of service the channel partner is providing to the customer


2. What should the channel partners do during the onboarding process for Analytics and Proactive Management?

A) assess opportunities for the addition of their own value-added lifecycle services
B) secure a Report Admin account to access customer device analytics
C) review the customer's analytic reports
D) alert HPFS on which flex-up devices need to be included


3. Who is primarily responsible for the installation of the lightweight software client app on devices for the HP DaaS Analytics and Proactive Management service?

A) HP Service Experts
B) customer IT Admins
C) channel partner IT Admins
D) external IT Admin Experts


4. In a conversation with a CTO, what would be the correct response to describe how devices provide analytics to the DaaS Analytics and Proactive Management service?

A) Users with registered devices are required to call IT support to arrange a daily Remote Assistance session so that IT can collect device analytics.
B) The HP DaaS service utilizes a lightweight software client app that is deployed to all registered devices, enabling them to provide analytics to HP DaaS.
C) A registered device must be connected to the corporate LAN to provide device analytics.
D) To provide device analytics, a lightweight software client app is installed on all registered mobile devices, while local domain policies are used for all registered desktops and laptops.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: C

HP2-H69 Related Exams
HP2-H91 - Selling HP Workstations 2019
HP2-I14 - Selling HP Supplies 2020
HP2-I17 - Selling HP Printing Hardware 2020
HP5-C07D - Selling HP Workstations 2019 delta
HP2-I47 - Selling HP PS Lifecycle Services 2023
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